Privacy policy

Privacy Policy — Big Tim's Magic Emporium

Big Tim Ventures, LLC Last Updated: May 31, 2026

1. Introduction

Big Tim Ventures, LLC ("we," "us," or "our") operates Big Tim's Magic Emporium at bigtimsmagic.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with us in any way, including via SMS messaging.

2. Information We Collect

We may collect the following types of information:

Personal Identifiers: Name, email address, phone number, billing and shipping address.
Transaction Data: Purchase history, order details, and payment information (processed securely through third-party payment processors — we do not store full card numbers).
Device & Usage Data: IP address, browser type, pages visited, and referring URLs, collected via cookies and analytics tools.
Communications: Messages you send us via email, contact forms, or SMS.
Mobile Opt-In Data: If you opt in to SMS communications, we collect your mobile phone number and consent record.

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate about your orders, returns, and account
Send promotional offers, discounts, and product updates (only with your consent)
Improve our website and customer experience
Comply with legal obligations
Prevent fraud and protect our business

Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
We may share data with trusted service providers solely to operate our business. These parties are contractually prohibited from using your data for their own marketing purposes. Our current sub-processors include:
- Klaviyo, Inc. — email and SMS marketing platform. Klaviyo processes customer contact information and SMS opt-in data on our behalf solely to deliver communications you have consented to receive. Klaviyo's privacy policy is available at klaviyo.com/legal/privacy-notice.
We may disclose information if required by law, court order, or to protect the rights and safety of our business or customers.

5. Big Tim Ventures, LLC Messaging Terms and Conditions

The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, and any promotion of our products and services.
You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at bigtim@bigtimsmagic.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document.

6. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings, though some features of our site may not function properly as a result.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

Categories of Personal Information We Collect

Category	Examples	Collected?
Identifiers	Name, email, phone, IP address	Yes
Commercial Information	Purchase history, order details	Yes
Internet/Network Activity	Pages visited, browser type	Yes
Geolocation Data	Shipping address (city/state level)	Yes
Sensitive Personal Information	Payment card data (processed by third parties — not stored by us)	No

Your California Rights

As a California resident, you have the right to:

Know what personal information we collect, use, disclose, and sell about you.
Delete personal information we have collected from you, subject to certain exceptions.
Correct inaccurate personal information we maintain about you.
Opt Out of the sale or sharing of your personal information. We do not sell or share your personal information for cross-context behavioral advertising.
Limit Use of sensitive personal information (we do not collect sensitive personal information as defined under CPRA).
Non-Discrimination — we will not discriminate against you for exercising any of your CCPA/CPRA rights.

How to Submit a Request

To exercise any of your California privacy rights, contact us at:

📧 bigtim@bigtimsmagic.com Subject line: California Privacy Request

We will respond to verified requests within 45 days. We may need to verify your identity before processing your request.

We do not sell personal information to third parties, nor do we share it for cross-context behavioral advertising purposes. Mobile opt-in data is never sold or shared under any circumstances.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights (All Users)

Regardless of location, you may:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications at any time

To exercise any of these rights, contact us at bigtim@bigtimsmagic.com.

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our site or services after changes are posted constitutes your acceptance of the revised policy.